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Running an Airbnb can be a truly rewarding endeavour. You’re sure to meet all sorts of wonderful and interesting people from all walks of life, as well as earning extra income, giving you more freedom and flexibility to pursue other interests, learning new skills, enjoying new experiences… there are all sorts of benefits associated with hosting! However, as rewarding and as fun as it can be running an Airbnb, it can also be stressful, difficult and time-consuming, especially if you find your latest guests are not particularly hygienic or respectful of the premises. There’s nothing worse than waving your guests off after a few days to go and have a look at their quarters and discovering that they’ve left it in a bit of a state. It can be very upsetting, especially if your Airbnb is part of your actual home – so it’s important to know what to do if you do ever find yourself in this particular situation. Airbnb itself does have some ground rules for guests, including treating the host home as their own, following the host’s house rules and communicating promptly with the host if issues do come up. In terms of hygiene, guests are required not to leave the listing in a state that would require deep cleaning. The cleaning fees you set are only meant to cover the cost of standard cleaning between guest arrivals, such as vacuuming, laundry and so on. It’s not supposed to cover the likes of soiled carpets, pet stains, mouldy dishes and the like. Guests are also supposed to put rubbish in designated bin areas, as well as being mindful of creating excessive amounts of waste. Furthermore, if any damage is caused by guests beyond what would be considered normal wear and tear, they’re supposed to inform you as the host of the damage as soon as they can so you can work together to find a reasonable solution. Your guests are meant to pay any reasonable requests for reimbursement if they’re responsible for the damage sustained, as well as any missing items or unexpected cleaning costs. If you believe the ground rules have been violated, you are encouraged by Airbnb to report anything as soon as you can. You are also encouraged to communicate directly with the guest, as this can be the quickest way to reach a resolution. Use the Airbnb message threat so you can keep a record of everything that happens, including any complaints from your neighbours that may have been submitted and any photographs that are relevant to the case in question. You can also report any issues via the Resolution Centre, as well as requesting payment for damages. Leaving an honest review of your guests with constructive feedback for them can also help them be better guests for other hosts in the future. If you do find that your Airbnb has been left in a very messy and unhygienic state, you can always get in touch with us to discuss our London Airbnb cleaning services. We can help you restore it to its former glory, ready for your next guests
If you want to avail this service and other services like carpet cleaning, upholstery cleaning, home cleaning, landlords & Airbnb, and office cleaning. You can book with us now!